Bronte Co Shipping Processes
- Orders are processed and collected from our warehouse Monday - Friday AEST
- All items are shipped from our warehouse unless otherwise stated on product page
- Tracking information is emailed once items are dispatched
- Contact us at email@example.com with any queries about your order.
- Please note price reverts to AUD at checkout as we are Australian based, however you are charged in your local currency.
- Price will be calculated at checkout.
- If orders are undeliverable for any reason (not collected, customs taxes not paid for instance) and returned to us, we can only re-send if a second shipping charge is paid by the customer.
- See International Orders Information section below for more information regarding costs.
- Expected delivery time for Australian orders is 2-3 business days
- Deliveries are sent via EMS for international Express, and via Australia Post to local carriers for International Standard, and Australia Post in Australia.
- Expected delivery time for international orders is 5-7 business days for Express Shipping, and 10-15 business days for Standard Shipping
- Bronte Co take no responsibly for delays relating to factors outside of our control*
- If your order hasn't arrived in the expected time please contact us at firstname.lastname@example.org
International Orders Information
- Please note international orders may be subject to customs inspections and import taxes unique to your country
- Please contact your local customs office to find out if/how much these taxes may be.
- Bronte Co have no control over these taxes, nor are they able to be pre paid
- We wont mark packages as gifts, or change pricing of goods to attempt to avoid any taxes.
*Factors outside of Bronte Co control including but not limited to, weather, customs delays, or any other unforeseeable circumstances may cause delays on expected delivery times.