Bronte Co Shipping Processes

• Orders are processed and collected from our warehouse Monday - Friday AEST
• All items are shipped from our warehouse unless otherwise stated on product page
• Tracking information is emailed once items are dispatched
• Contact us at info@bronteco.com with any queries about your order.

 Shipping Costs

• Please note price reverts to AUD at checkout as we are Australian based, however you are charged in your local currency.
• Price will be calculated at checkout.
• If orders are undeliverable for any reason (not collected, customs taxes not paid for instance) and returned to us, we can only re-send if a second shipping charge is paid by the customer.
• See International Orders Information section below for more information regarding costs.

Delivery times.

• Expected delivery time for Australian orders is 2-3 business days
• Deliveries are sent via EMS for international Express, and via Australia Post to local carriers for International Standard, and Australia Post in Australia.
• Expected delivery time for international orders is 5-7 business days for Express Shipping, and 10-15 business days for Standard Shipping
• Bronte Co take no responsibly for delays relating to factors outside of our control*
• If your order hasn't arrived in the expected time please contact us at info@bronteco.com

International Orders Information

• Please note international orders may be subject to customs inspections and import taxes unique to your country
• Please contact your local customs office to find out if/how much these taxes may be.
• Bronte Co have no control over these taxes, nor are they able to be pre paid
• We wont mark packages as gifts, or change pricing of goods to attempt to avoid any taxes.

*Factors outside of Bronte Co control including but not limited to, weather, customs delays, or any other unforeseeable circumstances may cause delays on expected delivery times.